Knowledgebase

To back up your email accounts using cPanel File Manager, follow these steps:

1. Log in to cPanel by following the guide in Accessing cPanel.
2. Open the File Manager. If you are using the Jupiter theme, go to the Tools page and click on the File Manager icon in the Files section. i.e:
3. In the home directory of your hosting account (usually labeled as /home/(your username)/), locate the Mail folder. i.e:
4. Within the Mail folder, find the folder named after your domain name. This is the folder that you will compress and back up. i.e:
5. Right-click on the domain mail folder and select "Compress" from the options that appear.                                                       
6. Choose the compression format that suits your needs and click "Compress File(s)".
7. The compressed file will now be listed in the File Manager's directory. Right-click on the compressed file and click "Download" to save it to your local machine.
8. It is recommended to save the compressed file on multiple machines for added security.
9. To save space on your hosting account, delete the compressed file from the File Manager by right-clicking on it and selecting "Delete".

By following these steps, you will have successfully created a backup of your email accounts using cPanel File Manager.