To move web site content from subaccounts to a primary cPanel account, follow these steps:
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Download Web Site Files:
- Use an FTP client to download the web site files from each subaccount.
- Alternatively, you can use the cPanel File Manager, but an FTP client is recommended for ease of use.
- After downloading the files, upload them to a subdirectory within the public_html directory of your primary cPanel account. Keep track of which directory corresponds to each site.
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Export and Import Databases:
- Export the databases from each subaccount.
- Import the exported databases into the primary cPanel account.
- Refer to the relevant articles for instructions on importing and exporting MySQL and PostgreSQL databases.
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Set Up Domains:
- Remove addon and parked domains from each subaccount.
- Add these domains to the primary cPanel account.
- If a subaccount site is a parked domain, set it up as an addon domain in the primary cPanel account. Specify the document root folder for the domain.
- If any transferred site has a dedicated IP address, there may be some downtime while it switches over to the IP address of the primary cPanel account. Note that individual cPanel accounts are limited to a single IP address and SSL certificate.
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Start the Migration:
- Once you have consolidated everything into the primary cPanel account, open a support ticket on the Customer Portal at TurnUp Hosting.
- In the ticket, inform the support team that your reseller account is ready to switch to a shared hosting package.
By following these steps, you can successfully move web site content from subaccounts to a primary cPanel account.
