Migrating cPanel accounts from reseller hosting to shared hosting Print

To move web site content from subaccounts to a primary cPanel account, follow these steps:

1. Download Web Site Files:

   • Use an FTP client to download the web site files from each subaccount.
   • Alternatively, you can use the cPanel File Manager, but an FTP client is recommended for ease of use.
   • After downloading the files, upload them to a subdirectory within the public_html directory of your primary cPanel account. Keep track of which directory corresponds to each site.

2. Export and Import Databases:

   • Export the databases from each subaccount.
   • Import the exported databases into the primary cPanel account.
   • Refer to the relevant articles for instructions on importing and exporting MySQL and PostgreSQL databases.

3. Set Up Domains:

   • Remove addon and parked domains from each subaccount.
   • Add these domains to the primary cPanel account.
   • If a subaccount site is a parked domain, set it up as an addon domain in the primary cPanel account. Specify the document root folder for the domain.
   • If any transferred site has a dedicated IP address, there may be some downtime while it switches over to the IP address of the primary cPanel account. Note that individual cPanel accounts are limited to a single IP address and SSL certificate.

4. Start the Migration:

   • Once you have consolidated everything into the primary cPanel account, open a support ticket on the Customer Portal at TurnUp Hosting.
   • In the ticket, inform the support team that your reseller account is ready to switch to a shared hosting package.

By following these steps, you can successfully move web site content from subaccounts to a primary cPanel account.