Resetting site content for a managed account

To reset your cPanel account to its default state, follow these steps:

  1. Delete any applications installed using Softaculous:

    • Log in to cPanel.
    • Open Softaculous. If you are using the Jupiter theme, go to the Tools page and click on "Softaculous Apps Installer" in the Softaculous Apps Installer section. If you are using the Paper Lantern theme, go to the cPanel home screen and click on "Softaculous Apps Installer" in the SOFTACULOUS APPS INSTALLER section.
    • For more information on deleting applications in Softaculous, refer to the provided article.
  2. Delete all MySQL and PostgreSQL databases in cPanel:

    • Log in to cPanel.
    • In the Databases section of the cPanel home screen, click on "MySQL Databases" :                                           MySQL database   or
    • click "PostgreSQL Databases" :                                                                                                                     PostgreSQL  depending on your database type.
  3. Delete all subdomains, addon domains, and parked domains in cPanel:

    • Log in to cPanel.
    • In the Domains section of the cPanel home screen, click on "Subdomains," :                                                                  Subdomains                                                                                                                                                                      "Addon Domains," :                                                                                                                                                  Addon Domains 
    • or                                                                                                                                                                                              "Aliases" :                                                                                                                                                                         Aliases depending on the type of domain you want to delete.
  4. Delete all files and directories under the /home/username/public_html directory:

    • Log in to cPanel.
    • Open the File Manager. If you are using the Jupiter theme, go to the Tools page and click on "File Manager" in the Files section.
    • In the File Manager Directory Selection dialog box, select "Web Root" and click "Go."
    • Select all files and directories by clicking on "Select All" and then click on "Delete."
    • Confirm the deletion by clicking on "Delete File(s)." This will remove everything in the public_html directory.
  5. Delete any cron jobs configured in cPanel:

    • Log in to cPanel.
    • Open the Cron Jobs tool. If you are using the Jupiter theme, go to the Tools page and click on "Cron Jobs" in the Advanced section. Cron Jobs :cron jobs

By following these steps, your cPanel account will be reset to its default state.

Was this answer helpful?

Related Articles

550 Sender verify failed error message

The "550 Sender verify failed" error message typically occurs when the sender's email...

Accessing cPanel

There are three ways you can access your cPanel account and either way will work. You can search...

Accessing phpMyAdmin and phpPgAdmin

To access phpMyAdmin and phpPgAdmin in cPanel, follow these steps: Log in to your cPanel...

Accessing the Managed Team feature in cPanel

To access the Manage Team feature on TurnupHosting, follow these steps: Log in to cPanel by...

Accessing webmail clients directly

To provide users with direct access to a specific webmail client when they log in, you can...